Welcome!

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

You and your general practice: This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from your National Health Services (NHS).  More details can be found by clicking this link:-  You and your general practice 

AccuRx Scribe

We have started to use AccuRx Scribe within the Practice.

Frequently Asked Questions

What is Accurx Scribe?

Accurx Scribe is an ambient voice software that transcribes your conversation and uses Al to summarise it into a structured form for medical notes and letters. Clinicians can instantly review and modify notes, and generate further documents. Accur Scribe helps to cut admin time so that your healthcare professional can focus on providing care to you.

Is Accurx Scribe listening to everything I say?

In order to create notes and documents, Accur Scribe listens to you and your healthcare professional during your interaction, and transcribes the conversation into text in real-time.

Once it is in text, patient and GP letters can be automatically generated, saving your clinician time and allowing them to focus more of their time on their conversation with you. No audio files are stored.

Who has access to my medical data?

We use strict controls to ensure only your clinician can access sensitive information. We’re GDPR and NHS compliant, and our data is handled using ISO27001-certified infrastructure.

Where is my data stored?

The transcript and related documents are temporarily stored in data centres within the European Economic Area, in line with UK-GDPR, and are stored for 30 days to give your clinician time to review notes if needed.

Is my medical data used for anything else?

Never – your data remains yours. Accur does not sell data to anyone, ever, and your data is not used to train any Al models. Protecting your privacy is a fundamental commitment, and Accurx has processes in place to ensure your information remains secure and confidential.

Can I access a recording of the consultation?

Conversation audio is transcribed into text at the time of the consultation and is immediately deleted so neither clinicians nor patients can access the audio recording. After this, the transcription and generated notes & documents become the record of the conversation for clinicians to review. Clinicians are able to share summaries of the conversation with you through Accurx or other hospital systems.

Washingborough have officially been presented their 5 star QEWS award. What an amazing achievement to the whole team who work so hard.